Staff Experience Designer

Key Responsibilities:

• Lead experience design across consumer-facing products, creating personalized journeys that align with customer needs, behaviors, and goals.
• Own end-to-end experience design strategies across multiple surfaces and interaction models, including emerging AI-powered conversational and agent-based interfaces.
• Develop experience frameworks for key customer journeys such as onboarding, repeat usage, subscription adoption, and household management.

Qualifications:

• 15+ years of experience designing consumer-facing digital products across web and mobile platforms.
• Strong portfolio demonstrating complex customer journeys, end-to-end flows, and measurable business impact.
• Deep expertise across UX/product design, content design, visual design, design strategy, and research.

Benefits:

• Competitive compensation package based on location, skills, and experience.
• Remote-friendly work environment with flexible options for where you do your best work.
• New hire equity grant and eligibility for annual equity refresh opportunities.