Manager, Marketing Campaign Operations

What You'll Do:

• Lead and manage a globally distributed team of Marketing Automation Specialists.
• Set clear, measurable expectations for performance, quality, and delivery.
• Partner with the site lead to manage day-to-day operations and resourcing.

Operational Frameworks & Process Design:

• Own the operating model for the COE, including intake processes and SLAs.
• Build and enforce QA checkpoints and review standards for all deliverables.
• Continuously audit and improve processes to increase throughput and reduce error rates.

Individual Contributor Projects:

• Independently own, drive, and execute select marketing operations projects.
• Lead audience segmentation strategy, working with Global Growth Marketing.
• Manage your own priorities without conflicting team leadership obligations.