Job Description
Recognized as an external and internal thought leader within CX transformation, Process Automation Digital Transformation, and Omnichannel technologies. Exercises wide latitude in determining objectives and approaches to engagements. Influences client leadership to establish overall business relationship and engagement strategy. Is primarily client-focused; however, does have some responsibility for internal functional matters and partner engagements. Works on issues that impact design/selling success, future concepts, and product offerings. Ability to mentor Software Engineers. Work as a member of the TTEC Digital project team to enhance and improve software written in one or more of the following languages: CXone Studio, C#, ASP.NET. Design and present projects to improve current process and overall platform. Code and test projects. Deliver high-quality software on time. Attend meetings and training as required. Work with system analysis and project management for the successful completion of a project.
About TTEC Digital
TTEC Digital pioneers engagement and growth solutions that fuel the exceptional customer experience (CX).