Collection and Payments Assistant

Assist with key financial processes and contribute to the efficient running of the department. Your main responsibility will be to support our experienced Sales Admin about the Customer cash collection process : Sent first reminders : identify customers with recent due invoices to notice and send them payments reminder based on our collection plan Follow-up with customers answers to our reminders : to ensure they have all needed information to process the payment Identify blocking situations : assess when standard reminders are not enough to collect cash, and define best actions to do next based on our processes. Ask our Sales Admin or your coach for help when needed Manage our shared billing e-mail address : answer customers and sales team requests promptly, to help our customer process our invoices smoothly Customer Direct Debits: Leveraging on your knowledge of our customers due amounts, assist with setting up and managing direct debit collections from customers Vendor Payments: once vendor invoices are booked by our accounting department, you will process vendor payments accurately and on time Expense Claims: Support employees in submitting and processing their expense claims in line with company policies.