Customer Service – Booking Hotels

Destination Knot is looking for friendly, detail-oriented individuals to join their team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment. Comprehensive training and ongoing support are provided to help you succeed. Assist clients in selecting and booking hotel accommodations. Provide accurate information on hotel amenities, pricing, and availability. Respond promptly and professionally to client inquiries. Maintain detailed and accurate records of client interactions and bookings. Collaborate with team members to ensure seamless client experiences. Stay updated on hotel offerings, travel trends, and industry changes. Attend virtual training sessions and team meetings.