Job Description
Advocacy/Reference Program Management:
- Manage the day-to-day execution of the advocacy and reference program.
- Execute and optimize advocacy initiatives to increase customer participation.
- Track reference request fulfillment, ensuring a smooth process.
Advocacy/Reference Tool Ownership and Business Impact:
- Own the daily management and optimization of the customer advocacy tool.
- Ensure the tool is optimized for efficient reference requests and content accessibility.
- Track engagement metrics and support tool alignment with business goals.
Customer Content: Case Studies & Testimonials:
- Project manages the end-to-end development of compelling customer stories.
- Coordinate cross-functional collaboration with content and product marketing.
- Ensure the strategic distribution of customer content across key channels.
About Varicent
Varicent is redefining how organizations achieve revenue success with cutting-edge SaaS solutions. Recognized as a market leader, Varicent is trusted by global industry leaders and offers a diverse, collaborative, and innovative team environment where employees can thrive.