As our Senior Customer Advocacy & Community Manager, you will activate our happiest customers and build an active community to give us a competitive edge in the market. This is a highly visible role with direct impact on our brand, revenue, and continued innovation. You’ll partner closely with our marketing, sales, and product teams to ensure we turn customer love into rocket fuel for growth.
As a Customer Marketing Manager at HackerOne, you’ll help build our customer communication program and scale our customer advocacy engine, identifying enthusiastic customers, telling their stories, and spotlighting their success. This role involves deepening relationships, strengthening our brand, and driving pipeline by amplifying customer stories and executing cross-sell and expansion campaigns.
Drive retention and cross-sell across the customer base by developing and executing customer marketing strategies that drive product adoption, nurture loyalty, and transform satisfied users into vocal advocates. Work at the intersection of marketing, product, sales, and customer success, ensuring customers are consistently informed, engaged, and deriving maximum value from Bridge. Support GTM strategies including creating in-app messaging, customer newsletters, user communities, loyalty programs, review generation, case study development, customer events and webinars.
We are seeking an energetic and experienced Regional Marketing Director in the APJ region with 10+ years of proven expertise in building out B2B regional marketing strategies. Your primary objective is to lead key marketing initiatives to help further establish Yubico’s presence in the APJ region. The ideal candidate will act as the fractional CMO of the region, holding the responsibility of a fully integrated field marketing plan aligned with the revenue goals of each APJ priority country.