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Role Overview:
- This senior role sits at the core of global quality assurance operations, ensuring consistent delivery standards across multiple international teams.
- You will act as a key connector between QA leadership, site operations, and client-facing teams, bringing structure and clarity to complex environments.
Key Responsibilities:
- Support global QA operations across multiple regions, sites, and client accounts.
- Strengthen QA reporting frameworks, KPI tracking, calibration processes, and performance insights.
- Monitor quality trends, identify recurring issues, and drive continuous improvement actions.
Requirements:
- Strong experience in QA operations, programme management, or leadership within multi-site environments.
- Proven ability to influence stakeholders and translate data into actionable insights.
- Excellent communication skills and comfort working across global time zones.
Benefits:
- Competitive salary package with fully remote or hybrid working flexibility.
- Opportunity to influence global QA strategy and work with international teams.
- Involvement in AI-driven quality initiatives and career development opportunities.