Portfolio Success Manager (English & German speaking)

As a Portfolio Success Manager, you will play a critical role in helping clients succeed with the SaaS platform eWizard, as well as additional services. Act as a trusted advisor, driving adoption, satisfaction, and long-term value through guidance and hands-on support. Act as a strategic partner to clients, guiding them through digital transformation efforts, sharing market trends and best practices. Offer expert advice on the whole portfolio of products and services, ensuring clients fully understand and utilize these solutions to achieve maximum benefits. Oversee initiatives across the portfolio and coordinate with internal teams to ensure successful execution. Manage day-to-day communication and keep all the stakeholders on the same page. Drive adoption of the platform by supporting the onboarding process and providing help and advice to clients. Support the Sales team during the scoping of qualified opportunities. Perform regular status reviews, measure performance results against agreed KPIs, share feedback with all stakeholders.