ServiceNow / API Engineer – ITSM Operations

NetImpact Strategies

Remote regions

US

Salary range

$100,000–$140,000/yr

Benefits

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Responsibilities:

  • Configure and support ITSM workflows including incident, request, problem, and change.
  • Develop Flow Designer automations and troubleshoot integration issues.
  • Support release testing, documentation, and post-deployment verification.

Qualifications:

  • 4+ years of ServiceNow administration, development, or ITSM engineering.
  • Hands-on knowledge of ServiceNow ITSM modules, scripting, and workflow configuration.
  • Experience with ITIL-aligned service operations and API integrations.

Benefits:

  • Comprehensive medical, dental, and vision insurance.
  • 401(k) with employer contributions and generous PTO.
  • Tuition reimbursement, pet insurance, and wellness programs.

NetImpact Strategies

NetImpact Strategies is a digital transformation consultancy that partners with federal agencies to deliver solutions in cloud, automation, cybersecurity, and data analytics. With a collaborative culture and recognition as a Top Workplace for several years, the company emphasizes innovation and employee well-being.

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