Salesforce Platform Manager

Key Responsibilities:

• Manage the Salesforce platform environment strategy across development, QA, staging, and full sandbox environments
• Coordinate sandbox refresh cycles and data masking to maintain testing environments that closely mirror production
• Act as the primary point of contact for Salesforce Signature Support and coordinate resolution of high-priority platform issues

Release Management:

• Evaluate upcoming Salesforce platform changes, perform impact analysis, and communicate release implications to stakeholders
• Own and maintain CI/CD pipelines using Copado, including version control and deployment governance
• Define and enforce best practices for Salesforce deployments, testing, and release management

Governance:

• Design and implement a federated development strategy enabling multiple teams to safely build on the platform simultaneously
• Lead governance processes to maintain platform stability, metadata integrity, and technical standards
• Oversee the configuration and governance of Agentforce capabilities integrated into business workflows