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Role Overview:
- Become a subject matter expert in production database troubleshooting.
- Handle performance issues and Linux performance analysis.
- Own incident RCA across multi-tenant PostgreSQL and MariaDB fleets.
Key Responsibilities:
- Develop observability and automation to prevent issue recurrence.
- Influence infrastructure decisions for the multi-tenant cloud platform.
- Mentor engineers across operations, support, and development teams.
Qualifications:
- 5+ years of database management and performance tuning.
- Strong experience with large-scale web-based distributed applications.
- Scripting skills in shell, Python, Javascript, and Ansible are desired.
Work Culture:
- Flexible and remote work personas based on role and location.
- Equal opportunity employer committed to inclusive hiring.
Servicenow
ServiceNow provides an AI platform that helps businesses work smarter by integrating AI, data, and workflows. The company serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent drive innovation.