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AI Strategy & Transformation Advisory:
- Lead enterprise AI transformation engagements from opportunity identification to value realization.
- Advise C-suite on AI strategy, prioritization frameworks, and transformation roadmaps.
- Facilitate discovery workshops and define AI-enabled target operating models.
Solution Architecture & Delivery Leadership:
- Design end-to-end solution architectures for Now Assist, AI Agents, and Agentic workflows.
- Lead scoping and solutioning for complex multi-workload AI engagements.
- Develop reusable practice IP including reference architectures and transformation playbooks.
Data Architecture & Catalog Strategy:
- Lead architectural design of enterprise data catalog programs and governance operating models.
- Advise on knowledge graph concepts, semantic technologies, and ontological frameworks.
- Define data architecture principles and success metrics for AI readiness.
ServiceNow
ServiceNow is a global market leader providing an AI-enhanced cloud platform to over 8,100 customers, including 85% of the Fortune 500®. They foster a culture of innovation and purpose to make the world work better for everyone.