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Responsibilities:

  • Define user flows incorporating technical information architecture.
  • Create wireframes and design artifacts to guide product development.
  • Create design specifications for web applications.

Volunteer Management:

  • Screen, onboard, and manage a team of volunteer designers.
  • Provide oversight and quality assurance on volunteer design work.
  • Determine when to delegate versus execute independently.

Collaboration:

  • Influence prioritization of user journeys and features.
  • Co-lead Partner Advisory panels to gather feedback.
  • Recommend accessibility best practices.

U.S. Digital Response

U.S. Digital Response (USDR) partners with state, local, and tribal governments to modernize digital services, focusing on public needs. With approximately 30 staff and a network of over 12,000 pro-bono technical experts, they foster innovation to address systemic challenges faced by public servants.

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