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Accountabilities:
- Support UX initiatives for conversational interfaces and customer journeys.
- Participate in agile ceremonies and collaborate with squads.
- Create flowcharts, user journeys, and decision trees.
Requirements:
- Knowledge of UX principles, conversational design, and content organization.
- Experience with chatbot knowledge bases and FAQ structuring.
- Strong communication skills and ability to work in agile teams.
Benefits:
- Fully remote work with flexible hours and healthcare plans.
- Extended maternity and paternity leave with pregnancy support.
- Home office allowance and monthly remote work allowance.
Unknown
The partner company focuses on creating innovative digital solutions, particularly in conversational AI and user experience. With a collaborative and remote-first culture, they offer a range of benefits including healthcare, flexible hours, and professional development opportunities.