Associate Director, Patient Navigator

In this role, you will have the opportunity to provide education, guidance and support to patients who are enrolled in the company’s patient support services program (my bluebird support). You will offer personalized assistance to each patient, and their caregivers, throughout the gene therapy treatment journey. The my bluebird support Associate Director, Patient Navigator serves as a trusted partner to patients, caregivers, and Qualified Treatment Centers (QTCs), while also collaborating cross-functionally to optimize program operations. You will provide high-touch, education, support & resources to patients and caregivers regarding the gene therapy treatment process, including pre-treatment considerations, treatment day logistics, and post-treatment expectations. Educate the patient on bluebird gene therapy coverage based on their benefits and the steps needed to gain prior authorization to ensure understanding of the process for access.