The Medical Director provides cross-market clinical leadership and oversight, ensuring excellence in care delivery across Nest Health's growing footprint. This role blends system-level leadership with hands-on clinical engagement through ride alongs, chart reviews, and periodic patient care coverage. The Medical Director also serves as a clinical ambassador in external conversations.
The role of the Family Health Advocate is an exciting and innovative remote role newly created to provide meaningful support to members and their families through personalized resource and referral facilitation, issue resolution and healthcare navigation. Utilizing motivational interviewing and guided approaches, the family health advocate will play a critical role in supporting members to achieve their health goals, reduce costs and optimize quality care.
You will act as the patient concierge for telehealth, meeting patients, exploring their goals, matching them with the right Bold provider, answering questions about cost and coverage, and managing their appointments. You’ll help ensure a seamless, empathetic, and patient-centered experience for patients from first contact through ongoing care.