Directly manage and align the prioritization of DevOps, SRE, and DBRE infrastructure teams under a unified reliability strategy.
Set team objectives, drive execution, and ensure resources are focused on the highest-impact business and reliability investments.

Platform Reliability & Incident Prevention:

Conduct ongoing risk assessments of Filevine's platform to identify and prioritize areas of greatest fragility and business focus.
Use data from incident history, usage analytics, monitoring systems, and customer feedback to drive proactive hardening efforts and reduce unplanned downtime.

Reliability Metrics & Reporting:

Define and track key reliability indicators (uptime/availability, mean time to detect, mean time to resolve, incident frequency).
Own the reporting apparatus that makes platform health visible and actionable for leadership and product teams.

Filevine

Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. They bring together data, documents, workflows, and teams into one unified platform and are ranked as one of the most innovative and fastest-growing technology companies in the country.

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