As a Care Operations Associate, you’ll be at the heart of our care coordination efforts, ensuring patient records and medical documentation are managed with precision and empathy. Acting as a key liaison between families, healthcare providers, and hospitals, you’ll facilitate timely communication and document retrieval to support seamless care delivery. This role demands a sharp eye for detail, strong organizational skills, and a deep commitment to confidentiality, compliance, and compassionate service. The role is full-time remote, schedule is Monday to Friday, 9AM–5PM US Eastern Time.