Job Description
WorkWave is seeking a talented Application Consultant to support the implementation of our software and ensure an excellent customer experience. This role is responsible for providing high quality professional services consultancy services to customers, achieving operational outcomes, and maintaining a positive customer experience. In this role, you will proactively support customers and become an expert of WorkWave’s products and services. Implementation of software in line with the contract and statement of work. Develop an understanding of each assignment according to defined customer requirements and provide professional and timely advice accordingly. Develop customer systems according to the agreed methodology ensuring compliance with company system build and documentation standards when and where appropriate. Support the customer through business change using technology and process improvements. Work with the Project Leaders & managers to ensure the successful delivery of a project and highlighting any risks or issues that may impact this. Always maintain a high level of governance; ensuring stage gates task lists are completed within the SLA.
About WorkWave
WorkWave is seeking a talented Application Consultant to support the implementation of our software and ensure an excellent customer experience.