Staffing Coordinator

The staffing coordinator will work with home care agencies to support the most important aspects of the scheduling process. We are looking for two people to fill fully remote 6-month contract roles. This role will involve a mix of the proactive and reactive. The proactive aspects of this role will include working with care coordinators to place home care aides into long-term placements with patients. The more reactive aspects of this role will include answering phones and escalating as needed, filling caregiver shifts on short notice, and ensuring that patients receive the assistance they need. In practical terms, the staffing coordinator will coordinate with caregivers and customers to handle situations such as filling shifts with short notice (due to a call out), no shows, or lateness. The role requires working across multiple technology systems to ensure accurate record keeping, as well as working directly with caregivers and clients. Previous experience as a home care scheduler is a plus.