Director of Patient Access

Strategic Leadership:

-Serve as the strategic and operational leader for Patient Access functions.

-Partner with Revenue Cycle, IT, and Clinical teams to streamline the patient journey.

-Collaborate with hospital executives to align Access Services with strategic and financial objectives.

Operational Excellence:

-Evaluate and optimize workflows for registration, scheduling, financial clearance.

-Develop and implement standardized procedures to ensure compliance, accuracy, and consistency.

-Drive Epic optimization efforts, including workflow redesign and decision tree configuration.

Performance and Development:

-Use data analytics and reporting tools to measure and communicate KPIs.

-Mentor and develop Access leaders and staff to promote engagement and accountability.

-Proven ability to deliver data-driven solutions to complex patient access challenges.