Sr. IT Operations Engineer

The Sr. IT Operations Engineer will collaborate across IT and Security functions, working with teams across the business to mature our access management practices, automate workflows, and ensure least privilege principles are upheld. Top-level escalation for technical issues across all internal SaaS platforms and endpoints is expected. Driving technical administration and configuration management in a fully cloud-based, remote-first environment is key, including leading and maintaining Okta integrations with core applications. Designing and supporting secure authentication architecture using tools such as Zscaler ZIA, Okta, and JAMF. Support the SCIM bridge hosted on GCP, ensuring connectivity and security for user provisioning. Assist in the setup and management of VDI workspaces in AWS, working with InfoSec and Engineering for secure access and monitoring. The role involves automating provisioning, deprovisioning, and entitlement review workflows using Okta Workflows and Zapier integrations. Partnering with InfoSec to audit, review, and remediate access control policies across the SaaS ecosystem.