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Responsibilities:
- Design and develop advanced ServiceNow configurations and customizations across CSM, ITSM, HRSD, and SLO modules.
- Architect and implement integrations using IntegrationHub, MID Server, REST/SOAP APIs, and Workflow Data Fabric.
- Build and maintain business rules, client scripts, script includes, UI actions, and scheduled jobs using server-side JavaScript and Glide APIs.
Requirements:
- 5+ years of hands-on ServiceNow development experience in a production enterprise environment.
- Demonstrated delivery across at least three of: CSM, ITSM/HRSD, SLO Management, IntegrationHub, or Service Portal.
- Deep scripting proficiency with server-side JavaScript, Glide API, GlideRecord, GlideSystem, REST message scripting, and transform maps.
Engagement & Logistics:
- Engagement Length: 6 to 11 months.
- Time Zone: ET, Overtime Required: No, Equipment: BYOD.
- Selection process includes meeting with Resilient Co. team, client technical interview, and cultural fit interview.
Kelly Services
Kelly Services is a global workforce solutions provider connecting talent with companies. They are a large organization focused on staffing and recruitment, with a culture emphasizing collaboration and innovation.