Strategic Technical Program Manager

CoLab’s Customer Success team is looking for a Technical Program Manager (TPM) to own the successful execution of complex R&D deliverables for our largest enterprise customers. With a growing pipeline of enterprise engagements, we are looking to build a scalable, repeatable model for project management. This customer-facing role will focus on coordinating an array of components of customer contracts across Engineering, Product, and the Success team. You’ll be the person ensuring everyone from PMs to CSMs and execs are clear on what needs to happen, by when, and how it connects back to customer outcomes. You’ll lead program planning, track execution against R&D commitments, and act as the primary point of coordination between internal teams and the customer for scoped work. Reporting into Customer Success, you’ll work closely with product managers and CSMs—navigating competing priorities, surfacing risks early, and keeping communication clear, documented and structured.