Customer Delight Specialist

As a Customer Delight Specialist, you will join a small team that's reinventing how delightful customer interactions can be. You'll become Superhuman's most knowledgeable product expert, excite, educate, and encourage customers to make them brilliant at email. You will communicate with customers to solve their problems and improve their lives, serve as the voice of our customers, and evangelize internally for what they need. You will also influence our product and growth strategy to further delight our customers. The role involves continually iterating and improving the efficacy and efficiency of the team and the entire customer experience, and going above and beyond by creating bespoke moments of delight. This role requires 1-2+ years of experience in customer-facing roles with a technical software product.