Senior Qualitative Research Manager

This role offers the opportunity to immerse yourself in an ongoing research program for one of the world’s most influential social media platforms, directly shaping how millions of users engage with and experience the product every day. You’ll lead qualitative research end to end—from designing studies and moderating sessions to synthesizing insights and delivering impactful reports. Through this work, you’ll help our client deeply understand user experiences and behaviors, providing actionable insights that guide how they optimize the platform’s design, features, and content to create more engaging, and user-centered experiences. Oversee qualitative UX studies from research design through reporting, including writing screeners, crafting discussion guides, managing logistics, moderating sessions and synthesizing results. Lead in-person and remote research leveraging diverse qualitative methods such as interviews, diary studies, usability testing, focus groups, concept evaluations, journey mapping and more.