Remote Customer service Jobs • Data Visualization

This role is critical for ensuring our customers maximize the value they derive from our platform, with a direct focus on improving Net Dollar Retention (NDR) through strategic account management and growth initiatives. The Customer Success Manager will build strong relationships with customers, guide them in optimizing their use of Sigma's platform, identify opportunities for upselling and cross-selling, and advocate for customer needs within the product team.

As a Senior Customer Success Manager at Stardog, serve as a trusted strategic advisor to sophisticated enterprises. Own customer outcomes post-sale, driving adoption, retention, and growth across high-impact accounts. Requires a proactive + growth-focused mindset, strong executive presence, and the ability to align cross-functional teams around customer goals and technical success.