Technology skills:
- Demonstrate deep functional and technical expertise in Sage Intacct
- Lead end‑to‑end Sage Intacct implementations
- Act as a senior escalation point for complex production support cases
Preferences / Desired Qualifications:
- Bachelor’s degree in accounting, Finance, Business, Engineering, Operations
- 7–8 years of relevant ERP consulting experience, with strong hands‑on Sage Intacct implementation exposure
- Proven experience handling complex support scenarios and advanced troubleshooting in a live customer environment
Additional Skills:
- Strong analytical, communication, and documentation skills with a risk‑aware and client‑focused mindset
- Ability to manage demanding client situations, drive decision‑making, and handle conflict professionally.
Work Conditions:
- Client Engagement: Direct interaction with US clients and US‑based teams
- Shift Flexibility: Required (late evening / US overlap as needed)
Wipfli
Wipfli delivers proactive, consultative support to our Sage Intacct clients. While it eventually aligns to a primary Wipfli industry, preferably Construction & Real Estate (CRE), they will take ownership of CRE from a Client Success perspective.