Accurately post insurance and patient payments, adjustments, and other financial transactions to appropriate accounts.
Reconcile daily payment batches and deposits, researching and resolving discrepancies.
Monitor work queues and aging reports while ensuring HIPAA compliance and supporting audits.
Specialty Dental Brands is a dental support organization that partners with pediatric dentistry, orthodontic, and oral surgery practices across the country. They focus on empowering care teams with technology, resources, and support while fostering a collaborative, people-first culture.
Handle high volume of calls regarding insurance plans and dental treatment scheduling.
Make outbound follow-ups to patients with incomplete care and missed or cancelled appointments.
Navigate systems to educate patients on available plans and services while meeting KPI targets.
Western Dental & Orthodontics provides dental and orthodontic care to patients across the United States. As part of Sonrava Health, the company offers a collaborative, high-energy work environment with accessible leadership and a focus on patient satisfaction.
Post insurance and patient payments into billing software according to explanation of benefits or patient pay stubs.
Perform research of unidentified payments and credit balances, and process refunds as needed.
Prepare daily bank deposits, download electronic remittances, and maintain file retention for all facilities.
Munson Healthcare is northern Michigan's largest healthcare system, with eight award-winning community hospitals serving over half a million residents. The company values excellence, teamness, positivity, creativity, and commitment to exceptional experiences, and offers a supportive culture with benefits like tuition reimbursement and wellness programs.