Make high-volume outbound calls to schedule overdue dental appointments, maximizing provider productivity.
Accurately schedule appointments per provider availability and maintain balanced books.
Document all patient interactions and update records, following call scripts and protocols.
GAP Call Specialist is a dental services coordination company connecting patients with timely care through outbound scheduling. The company focuses on maximizing provider schedules and ensuring preventive dental treatment, operating with a team-oriented culture supporting remote work.
Answer inbound calls, schedule appointments, and provide excellent customer service in a centralized access center environment.
Verify and update patient demographics, insurance, and electronic health records while maintaining confidentiality.
Adhere to call quality and scheduling guidelines, achieving minimum call standards and 95%+ quality threshold.
This is a physician-led, patient-centric network simplifying healthcare with primary, multispecialty, and urgent care services. They serve millions of patients across traditional practices, homes, and virtually, fostering a compassionate and innovative community.
Make outbound calls to eligible patients to enroll them in the Shields Partner Pharmacy program and explain the benefits of the service.
Access patient EMR and review chart notes to ensure familiarity with their condition before each call.
Identify medications requiring special handling and necessary supplies such as sharps containers or needles.
Shields Health Solutions is a specialty pharmacy services company that partners with health systems to provide comprehensive pharmacy care. They offer a supportive culture with benefits starting day one and opportunities for professional development.
Oversee a team of Patient Outreach Coordinators and Onboarding Specialists to ensure compliant and effective patient communications.
Coach team members on calling best practices and conversational techniques to address patient concerns.
Manage workflows, audits, and collaboration with hospital sites to optimize outreach operations.
Shields Health Solutions partners with hospitals to enhance their pharmacy services by connecting patients with hospital-based pharmacies. The company is dedicated to improving patient care and operates with a focus on teamwork and growth.
Respond to inbound and outbound calls to address customer inquiries about benefits and claims in a polite manner.
Forward inquiries as directed for priority resolution and document each encounter in the tracking system.
Multi-task in several computer applications while holding a conversation with a customer.
We are focused on delivering engaging interactions and positive experiences that leave a lasting impression. We are an equal opportunity employer committed to creating job opportunities and helping people pursue their total vocation.
Work with a multi-disciplinary team to ensure a high-quality patient experience.
Manage patient/provider messaging and coordinate care plans.
Provide administrative and communication support for the provider network.
Thirty Madison is now part of Remedy, revolutionizing healthcare accessibility. The company is dedicated to building a diverse, inclusive, and authentic workplace, with a focus on patient care and provider support.
Handle inbound and outbound calls to resolve patient issues, process reorders, and ensure accurate billing.
Obtain and process authorizations while maintaining patient confidentiality and documentation.
Maximize patient retention through cross-selling and provide cross-functional support across business units.
CCS is a healthcare company specializing in chronic care management through its LivingConnected® platform, using data-driven insights to improve patient outcomes. It supports over 200,000 people annually and is recognized as a Great Place to Work®, fostering a patient-centric culture.
Manage incoming phone calls and fax requests to schedule outpatient tests, ensuring a seamless patient experience.
Complete pre-registration of scheduled patients and verify all valid provider orders are accurately obtained.
Maintain scheduling system, check insurance eligibility, and demonstrate knowledge of medical insurances.
CommonSpirit Health operates over 700 care sites across the U.S., including clinics, hospitals, and virtual care services. With a large workforce, they are committed to building healthy communities and advocating for the poor and vulnerable.
Handle inbound and outbound member and provider inquiries via phone, email, and chat with professionalism and empathy.
Provide accurate information on benefits, eligibility, claims, prior authorization, billing, and provider portal support.
Collaborate with internal teams to resolve complex cases, identify process improvements, and meet performance goals.
XO Health is the first health plan designed by and for self-insured employers, delivering a unified health experience for members, providers, and payers. We are growing a multi-disciplinary team of diverse and digitally empowered employees committed to rebuilding trust in healthcare through transformation.
Deliver exceptional customer service in a fast-paced call center environment, managing patient registration, scheduling, and provider communications.
Handle inbound and outbound calls and emails with empathy and solution-focused support while navigating multiple systems.
Accurately collect and document patient demographics, insurance, and appointment details, adapting to changing processes and technology.
Luna redefines physical therapy with award-winning technology and proven clinical models, connecting patients and providers through a tech-enabled platform. Operating in 28 states with 25+ partners, the company values care, impact, and continuous improvement.
Resolve clinic inquiries via phone, email, and chat, coordinating cross-functionally to troubleshoot orders and escalations.
Assist clinics with product selection, ordering guidance, and documentation to ensure smooth workflows.
Act as a voice for clinics and patients, delivering high-empathy communication and advocating for process improvements.
We are building the modern software infrastructure to make hospital-quality care accessible everywhere. We're a well-funded Series C company backed by General Catalyst, SignalFire, and Sapphire Ventures, growing fast and driven by our mission.
Provide support to participants and clients regarding eligibility, benefits, claims, and general plan inquiries via phone and email.
Document all customer interactions accurately in the call tracking system and navigate multiple systems to assist customers.
Maintain confidentiality in accordance with HIPAA standards and contribute to a positive, team-oriented environment.
Point C is a National third-party administrator that delivers customized self-funded benefit programs. They are a mission-driven company focused on innovative cost containment strategies.
Serve as a compassionate point of contact for patients and family caregivers, using social work skills to connect them with resources.
Support clinical operations including scheduling, intake, onboarding, and documentation follow-up.
Maintain accurate patient records and escalate clinical concerns as needed.
We are a healthcare company dedicated to providing personalized, clinically-supported, and virtual-first services for older adults and their family caregivers. We are a mission-driven startup focused on transforming caregiving, with a small but growing team.
Provide outstanding customer service to families and coordinate information between physicians, insurance companies, and clinics.
Obtain insurance authorizations and research benefits, eligibility, and authorization requirements.
Communicate cost shares and financial responsibilities to families to help them make informed treatment decisions.
Cranial Technologies is the only company dedicated to researching and treating plagiocephaly (flat head syndrome) and correcting infant ear shapes with EarWell. They have treated over 500,000 babies and offer a remote, customer-focused culture.
Act as a consultative partner, training and supporting dental practices to optimize workflows and increase aligner adoption.
Build trust-based relationships with providers and collaborate with cross-functional teams to drive long-term success.
Analyze account data and trends to make recommendations that impact revenue and customer success.
Candid is a health tech company that makes oral health more affordable and accessible through clear aligner therapy, combining clinical expertise with telehealth technology. They are a growing team of doctors, data geeks, artists, and changemakers focused on changing lives one smile at a time.
Deliver structured training to dental practices on practice management software through virtual and onsite sessions.
Collaborate with Implementation and Support teams to ensure customer adoption and resolve technical issues.
Maintain high customer satisfaction scores and organize training schedules to meet customer needs.
The company provides dental practice management software and services. It fosters a collaborative, customer-focused culture with a remote-first approach.
Manage incoming and outgoing calls, route communications, and assist patients, caregivers, and physicians with accuracy and professionalism.
Operate telephone and paging systems, coordinate emergency notifications, and support healthcare operations in a structured environment.
Maintain high standards of confidentiality and urgency while handling routine and time-sensitive communications.
This role is listed on behalf of a partner company managing applications. It operates within a large health system, offering career growth in healthcare communications.
Obtain and verify patient and insurance information, entering data into the registration system accurately.
Schedule patient appointments including return visits, referrals, and diagnostic procedures.
Greet patients professionally over the phone and respond effectively to their needs.
Munson Healthcare is a healthcare system in northern Michigan, operating eight award-winning community hospitals and serving over half a million residents. The company values excellence, teamness, positivity, creativity, and commitment to exceptional experiences, fostering a supportive culture with opportunities for growth and well-being.
Manage incoming calls, emails, and patient inquiries for a remote dental practice.
Schedule appointments, verify insurance, and handle patient check-in/out.
Maintain accurate patient records and communicate with dental staff.
SnappyCX provides remote staffing solutions for dental and medical practices. They operate with a remote team dedicated to matching skilled professionals with healthcare clients.