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About the Role:
- Serve as a primary point of contact for members and providers.
- Support inquiries via phone, email, and chat.
Key Responsibilities:
- Handle inbound and outbound calls with empathy.
- Provide accurate info on benefits and claims.
Experience Required:
- 3-5 years in health insurance or TPA.
- Strong communication and analytical skills.
XO Health
XO Health is the first health plan designed by and for self-insured employers, delivering a unified health experience for members, providers, and payers. We are growing a multi-disciplinary team of diverse and digitally empowered employees committed to rebuilding trust in healthcare through transformation.