Claims Support Advocate (Temp)

Responsibilities:

• Provide effective and timely customer service for members, providers, and insurers regarding health care claims.
• Negotiate with providers on plan member balances and appeal claim denials.
• Assist members with understanding explanation of benefits and resolving claim errors.

Qualifications:

• 1 year customer service experience, 3 years revenue cycle or carrier experience.
• Passion for providing support and ability to troubleshoot basic technical issues.
• Highly effective communication, problem resolution, and organizational skills.

Compensation:

• Hourly pay for this full-time contract position is $22.08 per hour in the United States.
• Pay is determined by work location, skills, experience, and internal equity.

About Included Health:

• Included Health is an Equal Opportunity Employer, considering all qualified applicants without discrimination.
• They use AI-assisted tools in hiring but final decisions are made by recruiting and hiring teams.