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Responsibilities:

  • Provide outstanding customer service to all families.
  • Coordinate information between referring physicians, insurance companies, and treatment clinics.
  • Obtain insurance authorizations and research benefits, eligibility, and authorization requirements.

Requirements:

  • 1–2 years customer service or related experience.
  • Investigative, curious, and problem-solving mindset.
  • Strong organizational skills and attention to detail.

Benefits:

  • Medical, Vision, and Dental Insurance.
  • 401k Retirement Plan.
  • 3.5 Weeks Paid Time Off plus 7 paid Holidays.

Cranial Technologies

Cranial Technologies is the only company dedicated to researching and treating plagiocephaly (flat head syndrome) and correcting infant ear shapes with EarWell. They have treated over 500,000 babies and offer a remote, customer-focused culture.

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