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Responsibilities:
- Receive, screen, and route incoming and outgoing calls while providing directory assistance.
- Operate paging systems, coordinate conference calls, and process emergency notifications.
- Maintain telephone consoles and auxiliary systems, sending telex and fax communications as needed.
Requirements:
- High school diploma and 1 year call center experience or 2 years customer service experience.
- Strong verbal communication and listening skills for accurate call routing.
- Ability to work independently in a remote setting and follow procedures consistently.
Benefits:
- Comprehensive medical, dental, vision, and wellness benefits.
- Retirement planning and paid time off.
- Career growth opportunities in a large health system.
Jobgether
This role is listed on behalf of a partner company managing applications. It operates within a large health system, offering career growth in healthcare communications.