Senior Product Manager - Vault CRM - Service Center
Benefits
Unlimited PTO
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What You’ll Do:
- Contribute to the Service Center Roadmap: Own the strategy and delivery of functionality specific to service and contact center processes.
- Collaborate Across Product Teams: Partner with the wider Vault CRM PM organization to incorporate service and contact center requirements into the core platform.
- Industry Representation & Thought Leadership: Evangelize products and become the subject matter expert for internal audiences, external customers, and market facing communications.
Requirements:
- 5+ years of product management experience in the Service/Contact Center or CCaaS software industry.
- Experience in researching and understanding customer and market requirements to develop short and long term product roadmaps and plans.
- Experience developing configurable enterprise SaaS solutions in an agile environment.
Perks & Benefits:
- Medical, dental, vision, and basic life insurance.
- Flexible PTO and company paid holidays.
- Retirement programs and 1% charitable giving program.
Veeva Systems
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year and are committed to values like Do the Right Thing, Customer Success, Employee Success, and Speed.