Job Description
The Staff Product Manager, Business Systems brings experience with FedRamp/IL5 and experience supporting Salesforce Service Cloud (post sales) projects to the Customer Success Operations team. They will translate business priorities into cohesive systems delivery roadmaps for FedRamp and IL5 Salesforce GovCloud instances using tools such as Asana, Confluence, and Jira. The role involves driving systems enablement for operations, PMO, and internal success tooling with a focus on process transformation. Building integrated plans that align tooling, processes, and operations leveraging methodologies like Agile and Human-Centered Design and leading cross-functional project groups to deliver scalable solutions for internal teams.
About Zscaler
Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users.