Onboarding Compliance Lead - LATAM

The Onboarding Compliance Lead - LATAM is responsible for owning and continuously improving the customer onboarding compliance function, ensuring all new clients/customers are vetted and approved in accordance with internal policy, regulatory requirements (e.g., AML/KYC/sanctions), and risk appetite. This role bridges compliance operations and technology to deliver scalable, efficient onboarding while minimizing financial crime, regulatory, and reputational risk. Responsibilities include overseeing the end-to-end compliance onboarding process for new and existing clients/customers in LATAM, including Know Your Customer (KYC), Customer Due Diligence (CDD), enhanced due diligence (EDD), sanctions screening, and risk scoring. Will develop, maintain, and iterate onboarding policies, procedures, and playbooks either from a global standpoint or country specific to reflect evolving regulatory expectations and internal risk frameworks. Also includes managing and coaching a team of onboarding compliance team members, setting clear performance expectations, delivering feedback, and building domain expertise to drive automation and tooling improvements.