Job Description
We are seeking a skilled and motivated AWS Connect Engineer to join our cloud engineering team. The ideal candidate will have hands-on experience designing and implementing scalable, secure, and high-performance solutions using Amazon Connect, Node.js, AWS Lambda, API Gateway, and event-driven architectures. You will play a key role in building intelligent contact center solutions and integrating them with enterprise systems. Key Responsibilities: Design, develop, and maintain solutions using Amazon Connect for voice and chat-based customer interactions. Build and deploy serverless applications using AWS Lambda, API Gateway, and Node.js. Integrate Amazon Connect with backend systems and third-party APIs. Implement event streaming and real-time data processing Monitor and troubleshoot production issues.
About Brillio
Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies.