Job Description
Provide a high level of service and support to Genomics testing customers from the UK, Europe, Africa, India and the Middle East. We are currently looking for a Customer Service Representative to join our team in our award-winning business based remotely in the UK.
What you’ll be doing: Responding to e-mail and telephone queries in a timely manner. Liaising with other internal departments to ensure seamless process for onboarding new customers, shipping samples, meeting agreed turnaround time, delivery of results and invoicing. Inputting orders for testing and kit delivery. Handling customer complaints in a timely manner.
At Neogen, we partner with our customers to protect and enhance the world’s level of food and animal safety. By offering a diverse suite of solutions for the food, beverage, animal protein and agriculture industries, Neogen empowers our customers to safeguard their brands and create better products.
About Neogen Corporation
Neogen Corporation employs over 2,000 people worldwide and provides solutions for the food, beverage, animal protein and agriculture industries.