Sr Business Analyst – Salesforce, Kantata SX & Professional Services Operations - Remote

Seeking a highly motivated and experienced Senior Business Analyst with proven expertise in Salesforce and Kantata SX to join our dynamic team. This role will focus on supporting business processes related to Professional Services, Project Portfolio & Program Management (PPPM), and Implementation workflows. You will collaborate with cross-functional teams including Product, Engineering, Professional Services, and Operations to gather requirements, refine user stories, and support agile development and system improvements across key platforms. This is a hands-on role that requires both strategic thinking and detailed execution. You’ll serve as a key liaison between business stakeholders and technical teams, ensuring solutions are aligned with business needs and scalable across the organization. As a Senior Business Analyst, you’ll play a critical role in shaping how our services and operations teams work across Salesforce and Kantata SX. You’ll have the opportunity to streamline processes, contribute to platform enhancements, and support teams delivering high-impact services.