Staff Outbound Product Manager - SFA

Outbound Product Managers are crucial for our growth as one of ServiceNow's fastest-growing business units. They blend deep knowledge of product capabilities, market dynamics, and competitive insights to shape our roadmap and communicate value to our GTM, partner, and customer ecosystem. In this role, you'll create enablement content describing product innovation, especially focusing on Lead & Opportunity Management. You'll develop a deep understanding of customer use cases to influence product roadmaps and create best practices assets, including early product demos, to boost product adoption by customers and partners. You'll also promote the CRM product vision with industry influencers, strategic partners, and analysts, working closely with various teams to define product strategy and go-to-market plans.