Retail Business Director

Lead, inspire, and coach Boutique Managers to achieve Dior's priorities, promoting a culture of accountability while empowering them to operationalize at boutique level. Oversee recruitment, onboarding, and development of boutique teams. Build boutique team bench strength through career development and succession planning. Partner with HR to uphold performance management guidelines and address policy violations. Oversee the business of all retail boutiques, focusing on driving sales / profitability through elevated client experience and service. Monitor store KPIs, identify opportunities, and partner with boutique leadership to implement action plans to exceed targets. Support omni-channel growth strategy and continuously rethink business practices with an eye to retail productivity and profitability.