Claims Specialist I

Responsibilities:

• Prepare mortgage insurance claims on assigned agency or investor-acquired properties, completing reconciliation of advances.
• Validate all necessary supporting documents and maintain clear records and reports for daily production management.
• Assist with updating workstations for claim payments, follow up on filed claims, and conduct miscellaneous research.

Qualifications:

• High School Diploma or equivalent required, with 6 months to 1 year of experience in default mortgage servicing, mortgage insurance claims, or the legal field.
• Ability to manage time and priorities wisely, make sound decisions, resolve issues, and work independently to meet deadlines.
• Effective communication skills in writing, in person, and by telephone, plus proficiency in Microsoft Office applications like Excel and Word.

Total Rewards and Culture:

• Health and welfare coverage includes optional medical, dental, vision, life, and disability insurance, plus wellness programs like mental health resources and Calm memberships.
• Financial benefits feature a Fidelity National Financial matching 401(k), employee stock purchase plans, and a tuition reimbursement program for continued education.
• The role is fully remote, requiring a quiet home space and high-speed internet, within a culture that values integrity, innovation, and collaboration.