Engagement Manager - EMR integrations

The Engagement Manager – EMR Integrations is a role that combines deep technical expertise in EMR systems with strong project management capabilities. This role is responsible for overseeing the full lifecycle of EMR integration projects—from planning and implementation to training and post-go-live support. The Engagement Manager serves as the primary liaison between clients, internal teams, and vendors, ensuring that integrations are delivered on time, meet quality standards, and align with clinical workflows. This is a hands-on role that requires both technical problem-solving and project management. Primary responsibilities include leading EMR integration projects, acting as both the project manager and technical lead, and creating and maintaining comprehensive project documentation. The role also translates clinical workflow needs into technical EMR configurations, delivers on-site go-live support, and troubleshoots EMR interface issues. The Engagement Manager monitors post-implementation utilization and gathers feedback from clients, identifying opportunities for continuous improvement.