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Client Management & Service Delivery:
- Serve as the primary escalation point and strategic lead for assigned clients.
- Maintain accountability for coding quality, project guidelines, and reporting.
- Lead client meetings and ensure alignment with expectations.
Operational Leadership:
- Manage and mentor a coding team across domestic and global locations.
- Monitor productivity and quality metrics, implementing improvement plans.
- Partner with internal stakeholders to ensure seamless service delivery.
Strategy & Continuous Improvement:
- Identify and implement best practices to drive consistency.
- Evaluate operational workflows and recommend enhancements.
- Support the development of new coding tools and technologies.
Virtix Health
Virtix Health partners with health plans across the country to drive clinical, financial, and operational results. They offer virtual wellness visits, in-home health risk assessments, retrospective chart review, HCC Coding, medical record repository, retrieval workflow technology, health risk assessments, and member engagement services.