Job Description
Manage a portfolio of premier marketplace clients and drive successful feed initiatives across major Marketplace channels like Amazon, Walmart, and eBay. This role blends technical acumen with client relationship expertise to deliver best-in-class feed performance, strategic insights, and ongoing value.
Serve as the primary point of contact for assigned premier marketplace clients and Improve revenue retention rates by building strong referenceable working relationships. Lead strategic monthly client meetings, sharing audit findings, resolving feed issues, and identifying areas for growth and channel expansion.
Collaborate with onboarding teams during client handoff and work closely with support teams to execute client deliverables. Deliver Strategic Business Reviews (SBRs) that demonstrate service value, drive client retention, and support upsell opportunities.
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