About the Role:
- Design, build, and deliver automation templates, integration templates, and conversational AI tasks.
- Identify opportunities for new templates based on platform capabilities and customer feedback.
- Support implementation and customer success teams with template-related questions.
About You:
- You enjoy designing practical automations that solve real operational challenges.
- You take pride in clean configurations, thorough testing, and accurate documentation.
- You quickly adapt to new platform capabilities and technologies.
About Your Qualifications:
- 2+ years of experience in IT, IT service management, or a related technical role.
- Hands-on experience with no-code/low-code automation or integration platforms.
- Scripting experience with PowerShell, JavaScript, or similar languages.
What We Offer:
- Competitive compensation that reflects employees’ skills and contributions.
- Remote-first with flexible working hours.
- Prioritized work-life balance, with 15 observed days off in addition to PTO.