Workflow Automation Technical Builder

About The Role:

• In this role, you will be the lead technical builder, turning strategic process maps into high-performing workflows within Kissflow.
• You will work directly with Gratia Business Analysts who handle the process mapping, stakeholder management, and project specs.
• This allows you to focus entirely on your core strength: building, configuring, and shipping technical solutions.

What You’ll Do:

• Configure intake forms, complex approval routing, conditional logic, and role-based permissions within Kissflow.
• Design data structures and field mapping to ensure clean, reliable reporting across all workflow steps.
• Identify and resolve issues involving routing logic, permissions, and edge cases.

What We Are Looking For:

• Hands-on experience with low-code workflow automation. While Kissflow is preferred, we value deep experience in ServiceNow, Salesforce Flow, Microsoft Power Automate, or Airtable.
• The ability to take a written specification and ship a production-ready workflow with minimal oversight.
• Ability to overlap with US business hours for key meetings and real-time collaboration.