Source Job

$18–$30/hr
US

  • Accurately process ticket exchanges, ensuring fares are calculated correctly to avoid quality errors.
  • Assist agents with questions about ticket/change applicability and monitor queue and email requests in a timely manner.
  • Deliver extraordinary customer service to internal clients by sharing expertise and providing consultative service on ticket applicability and costs.

Customer Service Communication

3 jobs similar to Exchange Desk Specialist

Jobs ranked by similarity.

$700–$700/mo
US

  • Manage the complete ticketing lifecycle using Sabre, including PNR creation, fare validation, ticket issuance, and processing exchanges, refunds, and voids.
  • Perform quality checks and monitor Sabre queues to ensure accurate and timely handling of time-sensitive booking tasks.
  • Collaborate with internal teams to coordinate urgent requests and contribute to process improvements for operational efficiency.

The partner company provides luxury travel services for high-value international clients. They operate with a global remote team and emphasize precision, performance, and continuous improvement.

$37,500–$41,250/yr
Canada

  • Manage end-to-end travel arrangements for corporate clients, including flights, hotels, and ground transportation.
  • Provide proactive, high-touch service and ensure compliance with client travel policies and preferred suppliers.
  • Handle changes, disruptions, and urgent requests while monitoring itineraries and identifying cost-saving opportunities.

Range Group is a corporate travel management company that provides booking and consulting services for businesses. They are a mid-sized organization with a collaborative and supportive team culture focused on customer service and performance.

Brazil

  • Provide premium customer service to corporate travelers via phone, email, and chat.
  • Manage complex travel requests including flight changes, cancellations, rebookings, and emergency cases.
  • Execute travel bookings and provide personalized guidance on destinations, visas, and insurance.

The partner company specializes in corporate travel services, providing high-quality support for business travelers. They operate in a fast-paced, technology-driven environment with a collaborative team culture focused on innovation and customer satisfaction.